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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-12-2015 10:20 PM

HP Recommended
Product: HP Pavilion dv4
Operating System: Windows 7

I receive this error message on start-up:

 

HP Battery Alert
The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
Primary (internal) Battery (601)
ENTER - Continue Startup
For more information, please visit: www.hp.com/go/techcenter/startup.

 

 

Please suggest a solution (including the kind of replacement of hardware - in this case - seems to be  a battery), and from where I can shop the same and get my laptop serviced (as it was bought around 2009).

 

Thanks,

Chandrasekhar Karri.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2015 01:05 AM - last edited on ‎04-20-2016 04:30 PM by HP Administrator

HP Recommended

Hi,

 

Primary (internal) Battery (601) is a bit missleading, catually it's the main battery. Please use the following instructions to check and test:

 

    http://support.hp.com/us-en/document/c00821536

 

If failed, you have to buy new battery.

 

Regards.

 

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎01-13-2015 01:05 AM - last edited on ‎04-20-2016 04:30 PM by HP Administrator

HP Recommended

Hi,

 

Primary (internal) Battery (601) is a bit missleading, catually it's the main battery. Please use the following instructions to check and test:

 

    http://support.hp.com/us-en/document/c00821536

 

If failed, you have to buy new battery.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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