I have a problem with one of our Probook 4530s notebooks.
After the latest W10 update the device won't boot. After pressing the power button, an HP logo appears together with the battery logo (full) and in the bottom left corner the message "Press the ESC key for Startup menu". Then it stops, nothing happens, just a black screen. I tried a number of things: hard reset, relocating the memory, hard disk (SSD) out and back in. When I attach the SSD drive to my computer, I can see the complete content. So the SSd is still working.
Thank you for posting in the HP Support forum. Welcome onboard !
If the issue started right after the Windows 10 update and based on your description, it is software issue, not a hardware problem. Your dump file shows Windows kernel problem > STATUS_ACCESS_VIOLATION
This is Blue Screen of Death (BSOD). BSOD is kind of Windows self-protection feature. If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss.
A hardware device, its driver, or related software might have caused this error.What you describe could happen because of incompatible with Windows driver (most often) or because of hardware issue (rarely).
>> Your FEEDBACK is important. Click below on Accept As Solution or ThumbUp+ buttons if my comments helped or to say thanks << *** I work for HP *** I express personal opinion only *** HP Expert - Volunteer since 2013