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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-10-2015 01:28 AM

HP Recommended
Product: ProBook 4730s
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

I had just upgraded to Win7 Professional 64bit, and have some problem locating few divers:

(here are hardware ids)

 

1. Network Controller

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C

PCI\VEN_168C&DEV_002B&CC_028000

PCI\VEN_168C&DEV_002B&CC_0280

 

2. PCI Simple Communications Controller

PCI\VEN_8086&DEV_1C3A&SUBSYS_167C103C&REV_04

PCI\VEN_8086&DEV_1C3A&SUBSYS_167C103C

PCI\VEN_8086&DEV_1C3A&CC_078000

PCI\VEN_8086&DEV_1C3A&CC_0780

 

3. Unknown device

ACPI\HPQ0004

*HPQ0004

 

Br,

S

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-10-2015 08:08 AM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

Network Controller:

 

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

 

PCI Simple Communications Controller:

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

File name: sp55100.exe

 

Unknown device:

 

This will install HP 3D DriveGuard, which provides protection for a notebook computer's internal disk drive if the computer is accidentally dropped or abruptly hits another object. This package is available on supported notebooks with supported operating systems.

 

File name: sp53462.exe

View solution in original post

3 REPLIES 3

‎11-10-2015 08:08 AM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

Network Controller:

 

ftp://ftp.hp.com/pub/softpaq/sp54501-55000/sp54972.exe

 

PCI Simple Communications Controller:

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

File name: sp55100.exe

 

Unknown device:

 

This will install HP 3D DriveGuard, which provides protection for a notebook computer's internal disk drive if the computer is accidentally dropped or abruptly hits another object. This package is available on supported notebooks with supported operating systems.

 

File name: sp53462.exe

‎11-10-2015 09:47 AM

HP Recommended

It is working.

Thank you for your help.

‎11-10-2015 09:52 AM

HP Recommended

You're very welcome.

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