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‎08-31-2013 03:27 AM

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I am trying to update my ProBook 6560b's bios. I only run Linux on this machine, so I have to put the bios update on a usb drive from a Windows computer, and then update the laptop. Unfortunately every time I try it tells me the update failed immediately after booting (I choose to update the bios on next reboot from the UEFI/bios, and then reboot). Also when I try to boot from the usb key it tells me it cannot / to unload the media and press a key.

So booting from the drive is not working, it is not recognized as a HP update key somehow.

 

I have followed the steps, for as far as I know, described in the manuals included with the installers, and have also used Google for additional info, which I did find. What I'm doing now:

- use the UEFI usb key installer to create the bootable usb drive called HP_TOOLS (automatically asks for this)

- run the bios update installer, and then run the bios update tool from the install folder. It asks me if I want to copy to the HDD or to USB, I choose USB, and it finishes the copying and says it was succesful.

 

But then, it doesn't work. It just doesn't boot or isn't recognized as a HP_TOOLS update partition.

What am I doing wrong?

9 REPLIES 9

‎08-31-2013 03:35 AM - edited ‎08-31-2013 03:38 AM

HP Recommended

Did you create a partition in the USB key to  FAT or FAT32 before you attempted the installation of the UEFI environment?

That is a critical step.


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‎08-31-2013 03:36 AM - edited ‎08-31-2013 03:37 AM

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Yes. Just like it says in the manual. (note: it doesn't even show the drive in the installer if it is not FAT32)

‎08-31-2013 03:42 AM - edited ‎08-31-2013 03:43 AM

HP Recommended

OK. Then try FAT instead.

 

Are you putting the flashdisk in a usb 2.0 or 3.0 port?

Only use the usb 2.0 ports for the UEFI flashdisk. Look for ss next to the port. That indicates that it is a usb 3.0 port.


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‎08-31-2013 04:04 AM

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I'm pretty sure this laptop is too old to have USB 3. It's from 2011. But I 'll check. I'll also try FAT, though it would be weird if that would work, seeing the installer says FAT32.

‎08-31-2013 08:30 AM

HP Recommended

Nope did not work. Tried all USB ports and tried both FAT32 and FAT...

I don't get it. The procedure should be straight forward, but it just doesn't work the way they say it should.

‎08-31-2013 08:53 AM

HP Recommended

Have had a briefing on the  UEFI environment but it was all about windows. Hopefully someone with experience with UEFI and Linux will chime in on this.

 

Is there an actual need to update the BIOS or are you just doing it because you can?


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‎08-31-2013 10:11 AM

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A bit of both. There's a probable yet uncomfirmed need. My SSD is underway, and I've read quite a bit on these notebooks not accepting SSD 's unless you update the bios/uefi.

‎08-31-2013 10:44 AM

HP Recommended
I don't think it's a Windows/Linux thing though. I am creating the usb boot drive from another Windows machine, and it should work regardless of the OS. It doesn't even get to booting of the OS before it is used.

‎08-31-2013 11:04 AM

HP Recommended

You could remove the Linux hard disk and  put Windows on a  (spare) notebook hard disk.  Install the UEFI environment on the Windows hard disk and then update the BIOS through the Firmware Management section of the UEFI Diagnostics. 

 

I am suprised that you are having so much trouble with the update. UEFI is quite reliable. I have been torturing the UEFI environment on my HP product loan Envy17-3002ea notrebook for over a year. I have not had a single issue while updating or rolling back BIOS versions.


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