Due to some problems after the latest Win 10 update, I decided to try recovery, and after reaching 100 %, I see a blue screen(of death): The following configuration change was requested for this computer's Trusted Platform Module(TPM)
Clear TPM.... Press F1 to accept or F2 to reject.. I pressed F1, and hear a beep, but nothing happens. I chatted with HP, who told me my software warranty expired 1 day ago, and I must pay for flash drive for $49.00!!! Can anyone here help me?
Thanks for the speedy reply Professor, however the HP tech believes my operating system has been corrupted, indicated by the blue window that I referred to in the original post. Perhaps the recovery partition is gone as well. I'm an engineer, just not a software engineer. At this point I'm clueless. Thanks for your help.