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- Problem with wireless adaptor or access point

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11-24-2010 07:35 AM
Let's try this message again. My last one was removed.
08-22-2012 02:06 PM
I have an HP Pavilion g6. Most of the time it will not automatically connect wirelessly. When I run Windows Network Diagnostics it says Problem with wireless adapter or access point - fixed. My other devices connect with no problem. By the time I call HP, of course my warranty had expired. Can someone help me?
04-15-2013
05:11 PM
- last edited on
02-23-2017
05:17 PM
by
OscarFuentes
Hello bennyc1990. I understand you're having some trouble with your wireless connection.
What version of Windows are you using?
What is the product number for your notebook? This document can show you where it is located.
A good place to begin is to remove the driver and allow Windows to reinstall it. Try the following.
- Go to your Device Manager.
- Expand the "Network adapters" section.
- Right click on your wireless card and select "Uninstall."
- After it completes you should reboot your computer. When Windows loads it will automatically reinstall the device.
- Verify whether the problem persists and post the result.
I'll keep an eye out for your response. I hope you're having a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.
05-03-2013 11:14 PM
Zak I recently bought a hp laptop from a friend and have been having a very difficult time having it connect, or stay connected to a wireless network. I have reformatted, changed some things around, reinstalled drivers all to find the same problem. This laptop is very odd to me, because it has 2 network adaptors. I believe the laptop is a Pavilion-dv5... from looking at the label underneath the laptop. Would appreciate any help, i also unistalled the adaptors restarted, still same thing. Thanks.
Oh by the way, the other computers on my network connect fine wirelessly. When I am able to get the laptop on it just drops connection randomly, im not sure if it is switching back and forth between the two adaptors integrated or what but this is only on occasion because I really only got this to use at work and it doesn't want to connect here at all. Feel free to email my account on my profile. Thanks Again - Zach
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