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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
ProBook440 G2
Microsoft Windows XP

Upon turning on the computer, the white error screen appears, then goes to the all balck screen with white writing:  HP PC Hardware Diagnostics UEFI

Version 1.6.1.0 - BIOS

 

For more inforomationi, please visit:  www.hp.com/go/techcenter/PCDiags

 

Memory Test

Hard Drive Check

Language

Exit

 

After test completed:  Passed, system returned to same screen.

Help please

 

Liz 

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