-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Probook 650 g1 usb 3.0 disconnects

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

03-26-2017 11:42 PM
Product: probook 650 g1
Operating System: Microsoft Windows 10 (64-bit)
I got a probook 650 g1 from a scrap metal recycler with a broken screen and reapaired it. it has been upgraded to windows 10. It disconnects my usb 3.0 hdd at random times it is an imation Apollo M100 with no external power supply. At this stage i am hoping it is not some sort of damage. I think i need a 4th generation intel usb 3.0 extensible host controller driver, the one on the intel website for the c220 tells me that my computer does not meet the minimum system requirements.
Any Suggestions

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.