• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-20-2014 06:49 AM

HP Recommended

Hi,

I have replaced the motherboard in a Probook 6550b and have now had the following couple of errors. If it is turned off for any reason I get "ME region is not locked. Remove AC and DC of the system and boot again." I can get around this by pressing the Windows Key and the left,down and right cursor keys when I next switch it on. I then get "Hard GPIO-33 To lock To lock SPI, do global reset or remove AC and DC power then boot after updating SPI." I can run DMIFIT but this doesnt seem to rectify the issue as it errors on the last bit with VPro error 7. does anyone have any idea how to fix this as it is not under warranty anymore and I cant really give it back to my customer in this state? Why do HP have to make it so difficult to replace parts on laptops after there warranty has expired with the prices of the spares making them uneconomical to repair? many thanks in advance on this.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.