-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Probook 6560b BIOS issue with update from FLASH drive

Create an account on the HP Community to personalize your profile and ask a question

09-01-2013 03:14 PM
Hello,
Here is the problem that I've encountered with my laptop HP 6560b. My HDD has crashed and is beyond repair. I've went into the store and bought new HDD-SSD (Samsung 840 pro). I've replaced crashed HDD with new SSD. But to no joy. During WIN7 installation I've came to part where I need to select place where I want to have my new OS. Thing is it's can't be read. So I've dig around the internet and found out that BIOS is issue with these new SSDs. So I've decided to update my BIOS.
BIOS is currently on versio 68SCE Ver. F.08
I've downloaded latest version of BIOS sp62738 from HP Support Center
I've unpacked sp62738.exe and started HPQFlash. Through menu I've setup FLASH for update.
Folder structure of FLASH
HP_TOOLS\HEWLETT-PACKARD
contains following folder structure
BIOS
BiosUpdate
within BIOS folder there are two more folders and some BIN and SIG files
Current
.BIN
.SIG
New
.BIN
.SIG
and within BiosUpdate
CryptRSA.efi
CryptRSA32.efi
HpBiosUpdate.efi
HpBiosUpdate32.efi
HpBiosUpdate.log
HpBiosUpdate.s09
HpBiosUpdate32.s09
HpBiosUpdate.s12
HpBiosUpdate32.s12
HpBiosUpdate.sig
HpBiosUpdate32.sig
I've sticked FLASH into Laptop and rebooted. I've got the message 'BIOS update failed to update' (or something like that) and I had option just to reboot.
LOG file on FLASH had this with in.
HpBiosUpdate.txt (logfile from root)
09/01/13 22:44:57 EFI HP BIOS Update 2.7.1.0 Started
09/01/13 22:44:57 Failed init of SMBIOS data
and
HpBiosUpdate.txt (log file from BiosUpdate folder)
09/01/13 22:44:57 HP BIOS Image Interface Protocol Version 1.0
09/01/13 22:44:58 BattInit: Protocol 2010.
09/01/13 22:44:59 All Required Protocols Located
09/01/13 22:44:59 Lang reported as eng.
09/01/13 22:45:00 Language Selected is currently (eng).
09/01/13 22:45:00 Failed Reading BIOS Image Hewlett-Packard\BIOS\New\68SCE.bin
I can see that it can't read 68SCE.bin, but I can't see that file in New as explaned above new folder contains only
.BIN
.SIG
Should I rename these bins and sigs to 68SCE? Has anyone encountered problem like this before with this model and version of BIOS?
Please advise and thanks.
09-10-2013 12:01 PM
When you executed the download BIOS softpaq, did you create a flash bootable key at that point? i assume you used another computer to do that?
If you created a bootable usb key from the BIOS softpaq, you will see 3 files
68SCF.BIN
eRompaq.exe
gpl2.txt
You can then insert the key no the laptop usb port and reboot to upgrade the BIOS.
Is this what did not work?
09-10-2013 01:58 PM
Problem is that HP software which prepares your usb stick needs to be running on box where it's gonna deploy BIOS.
That is why I had problems with .BIN and .SIG in new folder. They were nameless because software couldn't detect machine on which it was deployed. So, I've rigged WIN OS on usb stick and boot laptop with it, once I had OS just started HP software for update of BIOS and all is good.
04-29-2016 10:29 PM - edited 09-04-2017 02:26 AM
Renaming those files (keeping the extension) to the appropriate name has solved the problem in my case. The name can be found in the log file inside the BiosUpdate folder as you described (in my case, it was HEWLETT-PACKARD/BiosUpdate/HpBiosUpdate.log).
09-02-2017 03:18 PM
In my case today it was Bios F.65 for a probook 6460b running OSX
No .bin file and no .sig file in the extracted softpack. Only a 68SCE.cab archive, containing
2.5M Apr 6 17:45 Rom.bin
64B Apr 6 17:45 Rom.sig
256B Apr 6 16:35 efibios.sig
64B Apr 6 17:45 ver.sig
95B Apr 6 17:45 ver.txt
Copy and rename the .bin and the two .sig files as follows:
Hewlett-Packard/BIOS/New/
2.5M Apr 6 17:45 68SCE.bin
64B Apr 6 17:45 68SCE.s12
256B Apr 6 16:35 68SCE.sig
Do not mess up the .sig and the .s12 files. Check the file length of 64B and 256B
Update Bios via F10 Setup worked ok.
Hope this helps,
Frank
09-18-2017 01:07 PM
Here's the process I used in a bit more detail-- it's essentially the same process as frank7d provided, but with some extra details to hopefully help future people figure out why it's not working.
I checked the laptop boot information screen ("F1" on boot) and took a photo of the screen. The patch below contains updates for both BIOS types 68SCE and 68SCF so I needed to know which to use when creating the USB key to perform the update.
I downloaded the patch from HP here: ftp://ftp.hp.com/pub/softpaq/sp79501-80000/sp79709.exe
Here are the checksums for this file. If these don't match, your results may vary from mine. 🙂
Name: sp79709.exe Size: 12976888 bytes (12 MB) CRC32: A5EC0C91 CRC64: AA9CD2BF81D58114 SHA256: 2CEB20D62D9CB6819368A6FAC6DEB53A3907F83E79D4B21EC028CF79A6670281 SHA1: 8FFAA1D6D4D2D5FF1F9CF68048E056F521725552 MD5: B2A8C827E8847B30CD84B5BA3DB24861
I ran sp79709.exe on my Windows 10 PC (not the laptop I'm updating) and it extracted the following to C:\SWSetup\SP79709
C:\SWSetup\SP79709>dir
Directory of C:\SWSetup\SP79709 09/18/2017 10:58 AM <DIR> . 09/18/2017 10:58 AM <DIR> .. 04/06/2017 05:45 PM 1,862,868 68SCE.CAB 04/06/2017 05:52 PM 1,868,924 68SCF.CAB 09/18/2017 10:05 AM <DIR> BIOSUpdate 09/18/2017 10:05 AM <DIR> hpqflash 12/07/2012 01:32 AM 4,856,704 HPQFlash.exe 09/18/2017 10:59 AM 7,814 hpqFlash.log 05/15/2013 11:19 AM 294,616 hpqRun.exe 02/22/2012 08:48 PM 77,824 Installer.exe 01/07/2013 02:55 PM 291 map.ini 04/12/2017 05:02 PM 3,704 WSSP79709.rtf
I put in a USB drive and ran "HPQFlash.exe". It failed with an error "ROM.CAB" not found-- probably another symptom of being unable to detect the BIOS variation (SCE/SCF) since the update isn't being run on the same PC as the BIOS is getting updated. This is where you need to know which variation your laptop will use.
In my case, I had the SCE variation, so I renamed 68SCE.CAB to ROM.CAB and re-ran "HPQFlash.exe". One of the options was to create a USB key, and I chose that option.
It created a key with the following files:
Directory of F:\ 09/18/2017 10:59 AM <DIR> HEWLETT-PACKARD Directory of F:\HEWLETT-PACKARD 09/18/2017 10:59 AM <DIR> . 09/18/2017 10:59 AM <DIR> .. 09/18/2017 10:59 AM <DIR> BiosUpdate 09/18/2017 10:59 AM <DIR> BIOS Directory of F:\HEWLETT-PACKARD\BiosUpdate 09/18/2017 10:59 AM <DIR> . 09/18/2017 10:59 AM <DIR> .. 12/12/2012 02:14 PM 806,952 HpBiosUpdate.efi 12/12/2012 02:35 PM 256 HpBiosUpdate.sig 12/12/2012 02:26 PM 256 HpBiosUpdate.s09 12/12/2012 02:14 PM 781,704 HpBiosUpdate32.efi 12/12/2012 02:35 PM 256 HpBiosUpdate32.sig 12/12/2012 02:28 PM 256 HpBiosUpdate32.s09 02/23/2012 02:36 PM 443,904 CryptRSA.efi 02/23/2012 02:36 PM 259,072 CryptRSA32.efi 12/12/2012 02:26 PM 256 HpBiosUpdate.s12 12/12/2012 02:28 PM 256 HpBiosUpdate32.s12 Directory of F:\HEWLETT-PACKARD\BIOS 09/18/2017 10:59 AM <DIR> . 09/18/2017 10:59 AM <DIR> .. 09/18/2017 10:59 AM <DIR> Current 09/18/2017 10:59 AM <DIR> New Directory of F:\HEWLETT-PACKARD\BIOS\Current 09/18/2017 10:59 AM <DIR> . 09/18/2017 10:59 AM <DIR> .. 09/18/2017 10:59 AM 2,621,440 .BIN 09/18/2017 10:59 AM 256 .SIG Directory of F:\HEWLETT-PACKARD\BIOS\New 09/18/2017 10:59 AM <DIR> . 09/18/2017 10:59 AM <DIR> .. 09/18/2017 10:59 AM 2,621,440 .BIN 09/18/2017 10:59 AM 256 .SIG
I used 7-zip and extracted 68SCE.CAB to C:\SWSetup\SP79709\68SCE and copied the following files with new names.
efibios.sig -> 68SCE.sig
Rom.sig -> 68SCE.s12
Rom.bin -> 68SCE.bin
04/06/2017 05:45 PM 2,621,440 68SCE.bin 04/06/2017 04:35 PM 256 68SCE.sig 04/06/2017 05:45 PM 64 68SCE.s12
I copied those files to F:\HEWLETT-PACKARD\BIOS\New and deleted the .BIN and .SIG files. This is the most important step and what all that other stuff has led up to.
Here are some more checksums to verify that the right things are in the right spots:
Name: 68SCE.bin Size: 2621440 bytes (2 MB) CRC32: E9064F04 CRC64: 474C636003F28D52 SHA256: 2C9408D49D3D6A1DB51C817C45BF5B2858E4C76D99D0FC1AE05EA7A42B3AEAEB SHA1: EC63F01BD7AA0601EAD95E82B7D98BD7CDE0C61B Name: 68SCE.s12 Size: 64 bytes (0 MB) CRC32: E1A4D46E CRC64: CC976F7AAD8E5217 SHA256: AA8C6C6D33AC704DAE1FB1CF21AF9B7FC7BFBA1A6FF9E15979315EFF3F5D12BC SHA1: 43D0B5B54C195FDFCDBAC42EDADA22AE5FC1F2D4 Name: 68SCE.sig Size: 256 bytes (0 MB) CRC32: DAACD0CE CRC64: 7975725254F7201F SHA256: A02FCCEF285CEBB9DB8CDAD8255080951F89C130CA0ED95283723088CFF4B1B3 SHA1: 77D5A3B3263390FB341B9D3A13CC1148F0643B33
Once there, I booted to the BIOS setup, chose "update BIOS", then save/exit. The laptop restarted to a BIOS update confirmation screen. It was hard to tell whether light or dark was the highlight color on the confirmation screen, but hitting enter from the default started the BIOS update process.
I got another photo of the F1 information after the update was completed, just in case I need it later.
