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Message 11 of 15
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ah I will not cry too much. this one as I just have found out has a defective headphone out: gives mono only 😞

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Message 12 of 15
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@bodzon wrote:

Thank you itmahesh, uninstalling Security Manager did the work, although I am not very happy that I need uninstall Security Manager every time I want to do some changes in BIOS, since I like fingerprint reader feature.

 

Enrico, on the screenshots I have pasted, it is showed that I use the lastes version of the BIOS F.08.

 

I look forward HP team to fix this bug. It looks like, even though I am logging as admin into BIOS, it sees me as guest.

 


I have asked the HP Team to look at the issue since it is not actually solved.

 

regards,

erico



I am not an HP Employee.
Don't forget to click on Accept as Solution if my post or reply helped you resolve your issue.
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For laptops, use the Fn+Esc keystroke while logged into Windows
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Message 13 of 15
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Soo......it's been over a year since submitted to HP, any resolution to this issue?

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Message 14 of 15
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Solution:

 

(I am using the most recent BIOS F.27)

 

Yay! It looks like I figured it out. So if you have not set up any BIOS admin accounts on your laptop do this:

 

On boot, hit F10 to enter BIOS setup

It will ask you if you would like to log on as guest - say yes

Set a password for the BIOS Admin - If you are using HP ProtectTools, the accounts in BIOS are standard users and not BIOS admins, so a LOT of the options are greyed out

Go to the option that was unavailable before under Device Configuration - Virtualization and check the box

Save changes

Exit

There is no need to uninstall HP ProtectTools  🙂

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Message 15 of 15
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Thanks for posting the solution. I beliave it may help other people.

 

Best Regards

 

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