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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-04-2015 06:51 PM

HP Recommended
Product: ProBook 4535s
Operating System: Microsoft Windows 7 (64-bit)

Cannot successfully pair Motorola Razr M phone, last two drivers won't load, suspect it's because the last two Atheros bluetooh drivers are not loading properly either. Tried to upgrade to the latest drivers this is when I noticed the issue with the bluetooth drivers (didn't work with the older drivers either), current driver ver. 8.0.1.314 from Qualcomm site, when I look at driver in device manager says it's working properly.  Bluetooth mouse works, have worked on this all day, adding removing rebooting... help in resolving this would be greatly appreciated!

3 REPLIES 3

‎02-05-2015 10:11 AM - last edited on ‎02-05-2015 11:43 AM by Retired

HP Recommended

I'm having trouble with the bluetooth, maybe this is the wrong area to post my problem. I did the system info and it didn't come back with a Product Number, it is an HP Probook 4535s, serial number [Personal Information Removed], Bios F-20-11/11/2011

Bluetooth built in Qualcomm Atheros AR30113.0 + HS. I tried uninstalling the adapter and deleting the driver before installing the new drivers from Qualcomm which consists of a list of aprox 12, and all but the last two load properly, it acts like it doesn't find whatever file it needs. let me know if you need further info/details. 

‎02-05-2015 04:11 PM

HP Recommended

I downloaded and tried that on from the first link you showed but during the install it stopped because it said I wasn't running Windows XP, even though it clearly says for Windows 7 as well so I went directly to Qualcomm Atheros  and downloaded and installed the latest ver. 8.0.1.314 from this link, https://www.atheros.cz/atheros-wireless-download.php?chipset=86&system=8

 

The product page link looks about right except I have Window 7 professional 64 bit,  I installed the Operating System Enhancement.

‎02-10-2015 06:15 AM

HP Recommended

Never heard anything back, is this one too tough to solve here?

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