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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-18-2015 12:10 AM

HP Recommended
Product: HP Pavilion 17 Notbook Pc
Operating System: Microsoft Windows 8.1 (64-bit)

Can

I upgrade the RAM of my Pavilion LapTOP?

 This are spects of my comp

 

Operating System
    Windows 8.1 64-bit
CPU
    Intel Core i7 4510U @ 2.00GHz    38 °C
    Haswell ULT 22nm Technology
RAM
    8.00GB Single-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
    Hewlett-Packard 2282 (U3E1)    40 °C
Graphics
    Generic PnP Monitor (1600x900@60Hz)
    Intel HD Graphics Family (HP)
    2047MB NVIDIA GeForce 840M (HP)    34 °C
Storage
    931GB Hitachi HGST HTS541010A9E680 (SATA)    29 °C
    931GB Western Digital WD My Passport 0748 USB Device (USB (SATA))    29 °C
Optical Drives
    WD Virtual CD 0748 USB Device
    hp DVDRW GUB0N
Audio
    Realtek High Definition Audio

 Please I need your help. ..

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-18-2015 11:02 PM

HP Recommended

Hi,

 

That's ok, it has 2 slots and the second slot is empty. You can put 8GB max to the second lot using SAME specs of the first slot (can be different brand, prefer same brand). For examle my loan machine use Samsung RAM:

 

         spd_17t.png

 

Regards.

BH
***
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View solution in original post

13 REPLIES 13

‎06-18-2015 12:23 AM - last edited on ‎04-21-2016 09:50 AM by HP Administrator

HP Recommended

Hi,

 

All we need to know: What is your " HP Pavilion 17 Notbook Pc" ?  Please use the following instructions to find out the model/product of your machine:

 

       http://support.hp.com/us-en/document/c00033108

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎06-18-2015 12:33 AM - last edited on ‎06-18-2015 09:25 AM by Retired

HP Recommended

The product number is

Product number:J6E21AV

Serial number:[Personal Information Removed]

‎06-18-2015 12:52 AM

HP Recommended

The Only produc Name or model is the

 Product name:HP Pavilion 17 Notebook PC
Product number:J6E21AV

 

I follow all the information on page you post the link. and the  above information is the only one I foiund.

 

 

Than you  for your help

‎06-18-2015 01:19 AM

HP Recommended

On the box where the computer was delivered  says  BEATSAUDIO.

  I really don know whether this is the model of the computer

 

 

Thanks for your help

‎06-18-2015 01:52 AM

HP Recommended

Hi,

 

Looks like it is a CTO machine:

 

  http://icecat.us/en/p/hp/j6e21av/notebooks-Pavilion+17t-f000+CTO+Notebook+PC+-ENERGY+STAR-24508410.h...

 

There are many flavors of CTO machines. Therefore you need to check page #3 of the following manual:

 

     http://h10032.www1.hp.com/ctg/Manual/c04402649.pdf

 

More more manuals:

 

    http://support.hp.com/us-en/product/HP-Pavilion-17-Notebook-PC-series/6936220/model/7174486/manuals/

 

Note this statement: One SODIMM slot - NON customer accessible / upgradeable for Intel Processor

 

Please use the following tool to check the existing RAM slot of your machine:

 

    http://www.cpuid.com/downloads/cpu-z/cpu-z_1.72.1-en.exe

 

Regards.

BH
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‎06-18-2015 02:03 AM

HP Recommended

I Run the "Crucial" software in my com Nd I got this text that I do not understand

 

<html><head>
<!-- saved from url=(0014)about:internet -->
<script language='JavaScript'><!--
function postForm(){
frmMain.action= 'http://www.crucial.com/webapp/wcs/stores/servlet/ScannerProcessCmd';
frmMain.submit();}
function timedRefresh(timeoutPeriod) {
setTimeout("location.reload(true);",timeoutPeriod);
}
--></script></head>
<body onload='javascipt:timedRefresh(3000);'>
<form id='frmMain' name='frmMain' action='' method='POST'>
<div align='center'><img src='http://images.crucial.com/wcsstore/CrucialSAS/images/scanner-loading.jpg' class='boxborder'></div>
<input type='hidden' name='ScanData' value=''><input type='hidden' name='ScanType' value='E'><input type='hidden' name='ScanStatus' value='E'>
<input type='hidden' name='appName' value='CrucialScan.exe'>
<input type='hidden' name='ComputerType' value='PC'>
</form>
</body></html>

 

 

I run it twice and I got the same code on my notepad.

 

I still do not know whether i can Upgrade my RAM to 12, 16 0r 32 GIGs

‎06-18-2015 03:43 AM

HP Recommended

Hi,

 

It has two slots therefore 32GB is out of picture. It actually supports 16GB, but on some machines which have 24GB of SSD for Intel RST, they only support 12GB. Sounds like your machine has Intel RST therefore it is very safe to use 12GB (8GB + 4GB) of RAM. Have you run the above tool yet ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




‎06-18-2015 09:42 PM

HP Recommended

yES i RUN THE  CPU-Z TOOL

HERE ARE THE RESULTS OF THE MEMORY:

THOUGH, I DO NOT UNDERSTAND WHAT A SINGLE CHANNEL IS :

 

Chipset
-------------------------------------------------------------------------

Northbridge            Intel Haswell-ULT rev. 0B
Southbridge            Intel H8x/P8x rev. C1
Memory Type            DDR3
Memory Size            8 GBytes
Channels            Single
Memory Frequency        798.1 MHz (1:6)
CAS# latency (CL)        11.0
RAS# to CAS# delay (tRCD)    11
RAS# Precharge (tRP)        11
Cycle Time (tRAS)        28
Row Refresh Cycle Time (tRFC)    208
Command Rate (CR)        1T
Uncore Frequency        798.1 MHz
MCHBAR I/O Base address        0x0FED10000
MCHBAR I/O Size            19456
MCHBAR registers    

Memory SPD
-------------------------------------------------------------------------

DIMM #                1

‎06-18-2015 09:45 PM

HP Recommended

i FORGOT TO SAY " bIG tANKS FOR YOUR HELP!

 

Does the Single Channel means that my comp Only have one slot ?     or single channel has nothing to do with the number of slots for my memory?

 

 

Thank you

 

 

 

 

 

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