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‎09-17-2014 02:15 PM - last edited on ‎09-25-2014 06:36 PM by Retired

HP Recommended

I am getting the RAMDISK_BOOT_INITIALIZATION_FAILED Blue Screen.  It tries to recover, but returns to the blue screen of death.  Effectively I have a very expensive paperweight.  It happened AFTER I upgraded from 8.0 to 8.1  What do I do?

 

Product name: HP 2000 Notebook PC

Product number: E0M17UA#ABA

Windows 8 64-bit

 

Thanks,

Ross [Edited for Personal Information]

1 REPLY 1

‎09-18-2014 02:51 PM - last edited on ‎03-08-2017 01:53 PM by HP Administrator

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Hello @RossYingling ,

 

Thanks for posting on the HP Forums!

 

The BSOD you are experiencing, when broken down, indicates it cannot boot probably because of an issue with RAM. That does explain why this happened after updating to Windows 8.1.

 

To fix it, you will need to get a version of Windows (preferably Windows 😎 on some form of external media so you can boot from it, and install a fresh OS. If you want to use an ISO, this post has all the information you need on doing that: How to Boot to an ISO DVD or USB? How to Change the Boot Order?

 

If it were up to me, though, I wouldn't use an ISO. I would buy a Windows 8 Microsoft CD (or borrow one from my friend because I'm cheap) and install Windows with that CD. Then, would just have to reinstall all the drivers from the HP website.

 

Also, you mentioned in your previous thread you were having a "System Error 90b" error. To troubleshoot that issue, please try the steps in this HP document: System Fan (90b) error message on startup

 

This document contains troubleshooting that can resolve the issue, such as cleaning the notebook. These steps could help resolve the issue. As well, this error can occur when the proper chipset drivers are not installed, therefore the computer isn't using the cooling system correctly. This can be a result of upgrading to Windows 8.1.

 

If the issues are not resolved, I would contact HP phone support. The computer may need to be serviced to resolve the issue. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide

I hope you find this information helpful. Please let me know if you have any other questions or concerns. Thanks for bringing this issue to the HP Forums. Have a great day!

Mario

I worked on behalf of HP.
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