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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-12-2017 01:03 PM

HP Recommended
Product: HP ProBook 450 G0

Windows failed to start. A recent hardware or software change might be the cause. To fix problem: 

1) Insert Windows installation disc and restart your computer

 

...i dont have any installation disc! I have this computer for some years and managed to lose all what belongs to it.. what can I do? It will let me go to the other menu (esc+enter) but nowhere else. I wanted to do the factory reset but then it asks me for finger print (I never put my finger print in) or where was I born and so on (I also never put anything like that in)... help? please?

1 REPLY 1

‎04-12-2017 03:38 PM

HP Recommended

> i don't have any installation disc!

 

Can you borrow a "retail" Windows installation disk from a friend, and boot from it.

Instead of choosing "install", choose "repair".

 

Or:

1. turn the computer off

2. turn the computer on, and immediately tap/tap/tap on the F8 key

 

You might see a "recovery" menu, with an option to "restore my computer to an earlier date",

namely to a "check-point" taken a few days ago, when your computer was working correctly.

 

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