Ralink RT3290 802.11bgn Wi-Fi Adapter shows wireless networks but does not connect with any network

[Truthful_tax]

Adapter details: Ralink RT3290 802.11bgn Wi-Fi Adapter

Issue: Cannot connect to a Wireless router/Mobile hotspot to access internet, although networks available can be seen(probable issue of adapter).

Not an issue: ISP connection is stable(not a wired connection problem), Wireless Router/Mobile Hotspot  is perfectly working(checked with other devices).

No recent changes and/or updates.

Snap of problem

[The_Fossette]

@Truthful_tax,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the exact model for your computer?
• What is the operating system you are using?
• What is the exact issue you are facing?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Truthful_tax]

Model: HP 15-r036tu

OS: Windows 10 Home(64 bit)

Issue: Wifi does not connect to any network(be it a router or a mobile hotspot); only shows connection is available but does not connect to any.

Software/Hardware changes: NONE 

Troubleshooted before posting it.

[The_Fossette]

@Truthful_tax,

Thank you for the information.

Follow the below steps and check if it helps.

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

If the issue persists, follow the steps in the below link.

http://hp.care/2c86VnP

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!