2017 HP Spectre using Usb C doesn't maintain contact well

[LongLiveCHIEF]

I have a similar issue, but I believe it's the housing and not the cable. I have to push up on the charge cable once I plug it in to make it "register" and begin providing power, but once it starts charging, it doesn't stop until i physically unplug the charge cable.

[Rainbow23]

Hi @LongLiveCHIEF,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are facing issues with the USB C cable for your laptop.

In order to assist you better, please let us know the model number of the unit and the operating system installed on the computer from the links below: 

1. How to Find Your HP Product Model Number

2. Click Here If Windows Operating System is installed

3. Click Here If Mac Operating System is installed

You have a good day ahead.

[LongLiveCHIEF]

Model: 15-BL012DX

Operating System: Windows 10 Pro

[Rainbow23]

Hi @LongLiveCHIEF,

Thank you for your reply, I'll be more than glad to help you.

This issue could occur if the power settings are not correct.

Please follow the steps listed below to reset the power options to defaults:

1) Right-click on the battery icon on the right-hand side bottom corner of the taskbar and click on power options.

2) Click on "Change Plan Settings" for the power plan option which is selected by default.

3) At the bottom of the page, click on Restore default settings for this plan.

4) Click on Save Changes.

You may also update the BIOS from the link: HP Notebook System BIOS Update

Let me know if this works.

You have a good day ahead.