-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Notebooks Archive
- Re: How to open notebook case

Create an account on the HP Community to personalize your profile and ask a question
12-12-2018 03:15 PM
Here you go..
Service and Maintenance Guide > Page 26
Reference and Resources – Places to find help and learn about your Device
Device Homepage
Drivers / Software and BIOS, Videos, Bulletins/Notices, How-to, Troubleshooting, Manuals, Product Information, more
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.
Click Thumbs Up on a post to say Thank You!
Answered? Click post "Accept as Solution" to help others find it.
12-12-2018 10:46 PM
Thanks for the direction. I was able to figure it out, although there were a ton of super tiny screws that I had to remove and replace. All went well except somehow, one of the Torx screws stripped out and I'm unable to screw that one screw in place. Despite being extremely careful and using a magnifying lens to make sure I had a good seat of the screwdriver into each slot, the slot got stripped on that one darn Torx. Any idea where I might find a replacement screw?
12-13-2018 11:13 AM
You are welcome.
Single screws are not available from HP, though you might find such at a retail store.
You can purchase the Screw Kit. Expensive for the need of one screw; the kit is available for purchase from HP.
Page 19
Screw Kit
Part Number: 925475-001
PartSurfer - screw kit - 925475-001
Available at HP Parts Store
Thank you for participating in the HP Community Forum.
We are a world community of HP enthusiasts dedicated to supporting HP technology.