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‎04-27-2017 02:35 PM

HP Recommended
Hello my laptop doesn't allow any operating
system to be installed. it always shows me
errors such like " ...drive needs is missing..." or
"windows can't install in drive 0"
It's :
Note book model : hp 14 notebook PC
BIOS version : F.24
processor type : intel(r) celeron
I really need help to fixe this
1 REPLY 1

‎04-28-2017 04:03 PM

HP Recommended

Greetings @Franck_Bush, 

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are unable to install an operating system on your computer. 

Not to worry, I will be glad to help. 

Is the HDD  listed in BIOS?

May I know which operating system are you trying to install on your computer?

Please provide the product/model number of your computer. Click here. (Please do not share the serial number of your computer.)

 

For you to be able to install any operating system on your computer, the HDD needs to be detected. 

Request you boot the computer to BIOS and check if the HDD is detected or not.

Please provide the requested information for further assistance.

 

Keep me posted. 

Chimney_83
I am an HP Employee

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