Webcam Driver for 15-ay014ng Notebook

[NonSequitur777]

@El2006,

Welcome to our peer-to-peer HP Community Forum!

Here is an HP Truevision HD driver download link that may be what you are looking for: https://www.driverscape.com/files/2014/camera/realtek_web_camera_6_2_9200_10279_driver.zip:

If this doesn't work, please see this troubleshooting link: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Drivers-for-HP-TrueVision-HD-Webcam-f....

Hope this was helpful.

Kind Regards,

NonSequitur777

[El2006]

Thanks for the swift reply!

I had already found that link myself, but didn't want to resort to 3rd party download links initially. I gave it a go after virus scanning it, however installing it didn't do anything - the camera still doesn't show up in the device manager list, even when ticking the "show deactivated devices" box.

The Realtek PC Camera program shows up in the realtek folder along with the others (bluetooth, card reader, wlan etc.), but it's not registered as a driver or something along those lines I assume. Trying to manually direct the device manager there with the "add legacy hardware" functionality and reading one of the several .inf files in there didn't work either, so I assume it's just not the right thing.

Other things i tried:
- adjusting the microsoft webcam settings

- looking for devices in the device manager automatically (with deactivated devices showing)

- running windows update (nothing found automatically)

- checking if the webcam is disabled in bios settings (no option for it there)

There is no keyboard combination or switch on my notebook to activate/deactivate the cam, so that's not the issue either.

I assume, this problem could be resolved if HP could provide me with a webcam driver that works for this (non-ancient) laptop they shipped. Sadly, it's not on the list of drivers they supply for this laptop for some reason.

Can someone help me out there?