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‎07-08-2015 01:58 AM

HP Recommended

Connect the external power adapter, remove the battery and presss the power button.

 

Does the notebook boot to the Windows logon screen now?


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6 REPLIES 6

‎07-08-2015 04:15 AM

HP Recommended

I tried removing the battery , plugged in the AC but still it shows power light on and caps lock light on and the AC light blicking . I did press the power button on for 20 sec but the laptop won't boot up or power on.

 

‎07-08-2015 07:37 AM

HP Recommended

If the battery is removed and the AC power led still blinks, there is a problem with the power adapter.

 

If the AC power led stays a solid color, that means  the power supplied by the power adapter is ok. It is a diagnostic indication.

 

Does the battery charge when the notebook is turned off and the battery is inserted?


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‎07-08-2015 03:33 PM

HP Recommended

The  AC light is still blinking when i put in the battery and plugg in the power adaptor. 

‎10-20-2015 12:13 AM

HP Recommended

I have same problem but I did not recognize solutions

‎12-18-2015 10:41 AM

HP Recommended

I am having the same problem.   The AC power plug light blinks on and off.  The power button - solid light, the CAPS solid light.    Same lights with a battery, only AC plugged in,  with AC & Battery.

 

I called HP Warranty and they are sending out parts for system board and also the AC plug-in parts.

‎12-19-2015 01:51 AM - edited ‎12-19-2015 02:00 AM

HP Recommended
@Ali007 wrote:

The  AC light is still blinking when i put in the battery and plugg in the power adaptor. 

 

 

If a hard reset does not help, then that is likely to mean that the systemboard has failed.


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