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02-28-2013 03:15 PM - last edited on 02-22-2017 02:00 PM by OscarFuentes
I'll be making a post here to show you how to troubleshoot the Hard Disk (3F0) error message.
3F0 can be caused by 3 things
1. Bad hard drive or partition structure, erase the entire hard drive then use HP recovery discs to attempt reinstall of the OS and all partitions.
2. Bad hard drive data cable that connects it to the motherboard, replace the cable
3. Bad sata controller on the motherboard replaces the motherboard or laptop.
Now, the first step, is to test the Hard Drive out in the BIOS if you can get into it.
You will need to boot up the notebook and press F10. If you can get into the BIOS you will need to run the self-test. Here is a document showing you how to run the test. If you can't get into the BIOS I would suggest removing the HDD and then try getting into the BIOS again. Once you remove the HDD boot the notebook up again and press F10. If you can get into the BIOS, then the HDD is bad.
Here is a video showing you how to remove the HDD:
Another step you can take is removing the HDD and testing it out in a different notebook. If you receive the same error message on a different notebook then we will know the culprit is the HDD.
Now, if the HDD comes back OK, I would suggest calling HP @8004746836 and see what options they have on replacing or repairing the notebook.
In most notebooks the Hard Drive data cable and the SATA cables are usually built in cables that cannot be replaced unless you replace the entire notebook.
If you guys have any questions at all please let me know.
05-15-2013 12:36 PM
hi, I changed the hdd from 500 because it was faulty. Now I get a black screen with "hard disk boot device not found <3F0>". If I try to install windows 7 or windows 8 seems to me not the new hard drive (the hard drive is safe functioning because tried it on other computers). If I install windows 8 on ssd to restart its always the same screen reappears. How do I resolve?
01-20-2014 07:18 PM
I just solved this error when trying to install Linux on a HDD that I knew was working. It wouldn't recognize the HDD and wouldn't install untill I went into the bios and chose the "lEGACY" OPTION for boot devices which had a HDD option where without it it did not (Some strange Windows 8 - Shat). And even then it got stuck with a black screen after a few seconds but the new problem was the screen brightness was somehow turned full "Low".
On another note - this new computer was a replacement which took 7 SEVEN weeks to replace - with all the most rediculous excuses and hoops to jump through - WOW!!!!!!!!!!!!!
03-12-2014 11:21 AM - edited 03-12-2014 11:22 AM
@ack0329 I registered just to say thanks.. turning that off worked and resolved my problem when no other solutions helped thank you
08-05-2014 07:15 PM
Thank you! Thank you! Thank you!
Enabling the "LEGACY" option in the F10 boot up screen brought my replacement HDD to life.
I would have never guessed that in a million years
08-17-2014 11:01 AM
I am getting the same meessage as Boot device not found 3F0..even after I install the Ubuntu I got the same message.
I need real help down here,My work is stuck in the middle...I don't think HDD is the problem ,Since I was able to copy the data on external USB ,when I ran virtual Ubuntu.
Please help out....Please don't tell me I have to replace my mother board......And I personnaly don't think HDD ot Mother Board cable is problem.....
08-18-2014 09:30 AM
Have u tried selecting "Legacy" for "Boot Mode" option in BIOS (F10)?
It might be of some help
Best of Luck