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HP Recommended
Envy x360

Hello, I just bought this new laptop and foolishly didn't checked the battery life, which only amount to a mere 3-4 hours for typical use. So, I'm wondering if there is a way for me to upgrade the battery or replacing it with a better one (if needed). I love this laptop, but the battery is a bit too bad.

2 REPLIES 2
HP Recommended

Hi! @Razus, Welcome to HP forums.

 

I understand you have battery issues with your laptop.


Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Battery cycle life is the total number of discharge-charge cycles (Figure 1) a battery yields before it can no longer hold a useful amount of charge. Estimating the cycle life of a rechargeable Li-Ion battery is difficult because cycle life is affected by the average operating temperature of the battery and its energy discharge rate.
Basically, higher temperatures and higher energy discharge rates decrease battery cycle life. The operating temperature of the battery depends on the air temperature as well as the heat generated by the notebook itself and by its immediate environment, such as a docking station. The energy discharge (drainage) rate depends on the type of applications running on the notebook and by its power management settings.
For example, running computer-intensive applications such as CAD, gaming, and DVD movies drains the battery faster and decreases its cycle life more than running word processing applications. 

A cycle for a rechargeable lithium-ion battery is the cumulative amount of discharge approximately equal to its full charge capacity. For example, 10 occurrences of a 10% depth of discharge or 2 occurrences of a 50% depth of discharge represent one cycle.

 

 

Refer this document to know more information about Lithium-Ion batteries.

 

 

Also, try the steps recommended below.

 

If the original battery charges too slowly, but a replacement battery charges as it should, the battery might not be at fault. Before replacing the battery that appears to be defective or worn out, use the following instructions to determine if the battery needs to be replaced.
Search for and open Device Manager.
Click next to Batteries to expand the battery options.
With the options expanded, right-click each ACPI option and in the menu, click Uninstall.
Restart the computer.

 

Refer this article to further troubleshoot battery issues with your PC.

 

 

 

I'll keep an eye out for your response.  

I hope you have a great day! 🙂

A4Apollo
I am an HP Employee

HP Recommended

Hi! @Razus,

 

“We haven't heard from you,


This Post is with reference to the thread you had recently created at your friendly neighborhood (HP Forums),


I would like to know if the resolution I had provided worked for you?


Please reply back in your public post as the private message board is not always monitored


If you have any other queries, feel free to reply back to the Mr.Robot,


And Thank You for being a Valuable Member of our HP Family.


If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 


Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,


Thank you for posting in the HP Support Forum.  


Have a great day!”

A4Apollo
I am an HP Employee

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