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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2019 03:21 AM

HP Recommended

If we open a notebook body by ourselves, do we lose HP guarantee? If I buy an Intel WI-FI module, take it to the HP service center, will they replace Realtek on Intel free of charge? Thanks

‎05-04-2019 01:01 PM

HP Recommended

Warranty conditions may vary, but generally you are allowed to open the laptop (true for ProBook, not 100% sure for Envy).

If you buy Intel adapter from HP service they will replace it free of charge (please confirm it when ordering adapter at HP service). It will cost ~$22.

‎06-09-2019 03:54 PM

HP Recommended

I have a OMEN 15 relatively new, with the RTL8822BE, HP doesn't offer me any solution.. only to reinstall windows and I pretty sure that will be a circle to go to the same issues. 

I have read in the first messages that RTL8822BE is working properly with the windows 10 Pro versión. Can any of you confirm that. I think it's the cheapest solution instead of opening the laptop. What do you think?

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