cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
pepe9
New member
2 0 0 0
Message 1 of 2
115
Flag Post
HP Recommended

Recovery failed

‎05-29-2017 07:06 PM

Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

I've attemped to recover my system several times, and get the same results ( recovery failed, retry ).

0 Kudos
1 REPLY 1
Retired
Retired
17,747 17,730 1,288 1,961
Message 2 of 2
85
Flag Post
HP Recommended

Recovery failed

‎05-30-2017 02:43 PM

Hey there! @pepe9, Thanks for stopping by HP forums!

 

I understand you are trying to perform recovery on your PC but it is failing.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes on your PC?

 

Please provide the product number of your PC to assist you better.

 

Try running a system diagnostics test on your PC and let me know the results.

 

Refer this article to know how to perform system recovery on your PC.

 

If the diagnostics test results pass it looks like the recovery partition on your PC has failed.

 

Try running a recovery using the recovery discs, if you don't have a set of recovery discs. Please contact HP support and order a set of recovery discs.

 

Link to contact HP.

 

 

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

 

 

A4Apollo
I am an HP Employee

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation