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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 11:19 AM - edited ‎05-03-2017 03:42 PM

HP Recommended
Product: Intel Pentium
Operating System: Microsoft Windows 8 (64-bit)

My computer had something spilled on it and it crashed. Now it comes on with a black screen with a blue box that says to enter administrator password or power on password. This is all it will do. I entered what I thought the password was but get this is invalid. Any suggestions? Thanks

2 REPLIES 2

‎04-28-2017 11:24 AM

HP Recommended

Need model number.

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‎05-03-2017 03:41 PM - edited ‎05-03-2017 03:41 PM

HP Recommended

my model  # is 2000-2d24DX

 

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