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- Reinstalling Microsoft Office

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09-28-2015 01:16 PM
09-28-2015 04:17 PM
If the PC came pre installed with a full office version there should have been a product key card and office disk included with the PC in the original box.
Was it pre installed from HP?, if not how did you install it?
09-28-2015 06:16 PM - edited 09-28-2015 06:18 PM
Hello,
Thank you for posting in the HP Support Forums.
Since you mentioned recovery partitions, I think this is aboit trial versions.
There is no way to restore only a single program from the recovery partition - only the whole OS condition - factory default condition.
If the Office came preinstalled and was a trial version, you can get a 60 day trial version of Office 2013 after signing here:
http://www.microsoft.com/en-us/evalcenter/evaluate-office-professional-plus-2013
Possible alternatives:
Free limited Microsoft Office Web -> http://www.howtogeek.com/183299/a-free-microsoft-office-is-office-online-worth-using/
Libre Office completely free and open source https://www.libreoffice.org/ & http://www.makeuseof.com/answers/whats-best-free-alternative-microsoft-office/
combined with Office free viewers (free Word Viewer, Excel Viewer, PowerPoint Viewer, Office 2007 Compatibility Pack) http://www.microsoft.com/en-us/download/details.aspx?id=4
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
02-10-2016 06:08 PM
grr. You know, one can do a search the same way, maybe change one word, and see different results. It can be very frustrating. I knew I had something with my code for Office, but couldn't find it. I keep all of my disks in a zippered pouch, bit that one did not fit and I forgot it didn't fit. I finally found it!! But, it still didn't show me Office when I swiped the screen to the right. Only Access shied. So, I wasted data and logged onto MyOffice.com. That's another reason I didn't take that disk out of the original holder. All my info was printed on it. After going through that, it still wasn't there. Even on Control Panel nothing showed . Finally played around on MS sites and found what I needed. Office was there, but I had to dig around to find it. After all these hours, I DID IT, Thank you for trying to help, but the Hp pages showed me nothing helpful.
02-10-2016 06:31 PM
@AJ2424 wrote:
Yes it was pre-installed and it came with a recovery partition
I doubt it would have been part of the recovery partition from HP. As other mentioned you would've have gotten a paper sleeve that had the Microsoft Office XXX Product Key separate in the package and if you didn't get this then it was a Trial that you got not a full running MS Office suite. And if it was pre-installed your Invoice would've also showed that in there and if you no longer have this then there isn't much anyone can do since HP Support and HP user forum don't have access to Microsoft Office Product Keys that is a Microsoft Product.
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