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05-31-2017 02:25 AM
I have an EliteBook 720 G2 and an EliteBook 840 G3. I obtained 2 LTE modems for my G2 (HP LT4112). It works in G2, it does not in G3 (is not whitelisted, I am supposed to buy HP LT4120 for my G3 for more than 120$ - ridiculous).
@REO51ST , if you are a HP representative, you really should not treat the customers that way 😉
05-31-2017 08:02 AM - edited 05-31-2017 12:45 PM
This thread is getting a lot of hits on Google, so I thought I would add to the info and hopefully clear up any confusion.
Edited to say WLAN, not hardware:
As I was told by HP, they had done away with Bios WLAN White Lists a couple years ago, so consumer and business model laptops from 2015 models to present should not have it. Some 2014 business models also did not have it, but I don't have a list stating which ones did.
The Maintenance Manuals will still show what wifi cards were tested to work with your model.
On a side note: Experts and other helpers (including myself) on this forum are only volunteers and are not paid in any way to be here. Exception being a select few employees who are here on their own time. Our opinions expressed are our own and not necessarily those of HP.
05-31-2017 08:56 AM
Just an update. The Intel 3160 duelband wireless card works with no problems in the "better half's" Pavilion 11x360pc, but that card was a nogo in my DV6-6140US, as the computer just froze in the bios boot stage "didn't like that intel card".
05-31-2017 01:00 PM
Got a response on the WWAN white list issue you brought up.
I went back and edited my previous post to read WLAN, not hardware.
So the updated info is...
If HP provides the WWAN or WLAN adapter as an option to purchase in addition to the base model, then we must lock the BIOS to comply with FCC and other controlling regulations on installing and “white listing” modules.
But since as of 2015, HP does not offer WLAN as an option. Therefore the White List was removed for wifi cards.
Mobile modules like your LTE card are a different story because they are offered as optional, so HP has to comply with the FCC regulation still.
So bottom line as of 2015...
WiFi cards, no white list.
Mobile cards and other "optional" hardware, white list.
Thanks for bringing that up.
06-24-2017 08:27 PM
I agree with the theory, however, HP (In their infinite arrogance) will not stock or sell an updated wifi card if the bios is whitelisted. That would be like HP admitting that their customers may have some common sense and technical ability. God forbid that HP would ever admit to their arrogance. Like I said in my post, this is the one and only HP product I will ever own. I custom ordered mine through HP. The only thing going for this is it's a 17.3" dv9700CTO with dual drive bays and a is fairly fast for a older laptop.
03-03-2019 06:31 PM
I had the same issue but with the original wifi mini pcie board.
I removed ot and tryed to test other wifi boards I had to see if they worked.
Windows 10 would see it but couldn't work with it...
I had to reinstall win10 and it solved the issue...
Gope this helps.