cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
sellwithsam
New member
3 1 0 0
Message 1 of 2
141
Flag Post

Replaced sticky keyboard. Now laptop won't start. Power supply ok.

HP Recommended
HP Pavilion TouchSmart 14-b109
Microsoft Windows 8.1 (64-bit)

I spilled liquid into keyboard.  Computer continued to operated ok but keys were sticky.  Replaced keyboard with OEM new. 

 

Now laptop won't start.  Power supply ok.  Battery full.  

 

At power port, White light, then orange light for 10 seconds, then white light.

 

Power button won't light, won't start computer. 

 

Mother board looks ok.  All components cleaned and look ok.  

 

Just won't start.

 

 

0 Kudos
1 REPLY 1
Jash
Level 3
Level 3
44 44 0 3
Message 2 of 2
Flag Post
HP Recommended

Hi, 

 

To siolate this issue, please perform a hard reset of your notebook computer before you try any other troubleshooting steps.

Reasons for a hard reset
A hard reset has the following effects:
  • Clears the memory.
  • Reestablishes the connection between the BIOS and the hardware
The following conditions can be helped by the hard reset:
  • Windows stops responding.
  • The display suddenly goes blank.
  • The computer does not wake from sleep or hibernate modes.
  • Software application freeze or fail to respond.

You may also refer the document below for further troubleshooting assistance. 

 

***If my post helped, click the White thumbs-up symbol to say thanks***
***Please mark Accept As Solution if my post solved your problem***
***Although I am an HP Employee, I am speaking for myself and not for HP***

I work for HP
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation