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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
EliteBook 8540w
Microsoft Windows 10 (64-bit)
Product Name: EliteBook 8540w
Operating System: Microsoft Windows 10 (64-bit)

I have problem with buing_as_used laptop - Reset BIOS Password EliteBook 8540w - I can't reset with procedure - http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Reset-BIOS-Password-EliteBook-8540w/td...
 
It's possible to solve this problem ?
Like : "SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password"

1 REPLY 1
HP Recommended

@stanoil

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If an HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..   “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Select   “FIRST RUN”

 

Then select model.

 

After reboot repeat same as above but this time SELECT, “SECOND RUN”

 

If you cannot boot from USB flash drive use Options in the Image tool to build a HDD.

 

Then use the drive to boot the program on the locked laptop.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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