cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Montaque
New member
1 0 0 0
Message 1 of 3
272
Flag Post

Reset HP ENVY TS 17 Notebook PC

HP Recommended
HP ENVY TS 17 Notebook PC
Microsoft Windows 10 (64-bit)

I have an HP ENVY TS 17 Notebook PC that will be transferred to someone else. Need to reset  the pc and reinstall the OS

0 Kudos
2 REPLIES 2
visruth
Level 15
13,019 12,958 1,699 3,964
Message 2 of 3
Flag Post
HP Recommended
Hi,


Which operating system came pre installed in your laptop?

Have you created HP recovery USB after first setup of this notebook?

Did you upgrade to Windows 10 Home?


Regards

Visruth
0 Kudos
Jaxon_John
Level 3
26 24 1 5
Message 3 of 3
Flag Post
HP Recommended

Hi,


You can restore your notebook using Recovery Manager.
Click on Start button and type recovery in the search box, and select HP Recovery Manager to run recovery from the D drive. From HP recovery manager you can find the option to format the drive.

If you didn't find the HP recovery manager, please Turn on power and press F11 key to run recovery without booting onto Windows (on some models esc key and then F11 key ). 







Hope you are satisfied on this solution.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation