• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
I have windows 10 on my HP Stream, I went through the motions to factory reset it, the progress kept getting to 62% and then failing. Now I cannot get it pass the HP screen. Can someone please help me ?
1 REPLY 1
HP Recommended
Hi,


I would highly suggest you to perform a clean install of Windows 10 Home if your Stream notebook came with Windows 10 Home.

Mostly HP Recovery partition may have got corrupted after Windows upgrade.

Perform a clean install: https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Disable secure boot from BIOS setup, plug in bootable USB, change boot order to USB by tapping f9 key as soon as you power on laptop...boot into USB and install.

Windows will be automatically activated after installation while connected to internet


Regards

Visruth
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.