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Tertri
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Message 1 of 2
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Flag Post

Resetting computer

‎04-22-2017 04:49 PM

HP Recommended
I have windows 10 on my HP Stream, I went through the motions to factory reset it, the progress kept getting to 62% and then failing. Now I cannot get it pass the HP screen. Can someone please help me ?
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visruth
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Message 2 of 2
Flag Post

‎04-22-2017 07:39 PM

HP Recommended
Hi,


I would highly suggest you to perform a clean install of Windows 10 Home if your Stream notebook came with Windows 10 Home.

Mostly HP Recovery partition may have got corrupted after Windows upgrade.

Perform a clean install: https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Disable secure boot from BIOS setup, plug in bootable USB, change boot order to USB by tapping f9 key as soon as you power on laptop...boot into USB and install.

Windows will be automatically activated after installation while connected to internet


Regards

Visruth
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