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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2014 04:26 AM

HP Recommended

The diagnostic program makes a small partition in the hard drive for it. When you removed it, so did that UEFI. You have to reinstall it as the only one available is the one stored on the BIOS.

 

Here is that and your updated BIOS.

 

This is for Windows 8.1 as you say its a brand new one, thats my logical guess.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5269090&sp...

 

UEFI: http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5269090&sp...

 

I hope that helps. I used the base model for it, and it should work. if you have problems, send in the product number so we can cross check. However, there shouldnt be a problem.

 

JHS

‎05-05-2014 02:59 PM

HP Recommended

my product number is B5W0UA#ABA

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