Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
My HP Split screen reads:
Scanning and repairing drive (C): 11% complete
Powering it down does nothing
No keys or combination has any effect.
ANY SUGGESTIONS?? Frustrated!
Thank you, in advance!
Hello;Allow me to welcome you to the HP forums!
From your description, it sounds like you have either filesystem corruption or a failing drive.
I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?This is important as the recovery/reset method is different for the two situations.We can proceed when you provide the answers.
Thanks for offering to help!
We upgraded it to 10 from 8
Been working perfectly since until yesterday morning.
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