Same screen message for 2 days! HELP!

[51Woody]

My HP Split screen reads:

Scanning and repairing drive (C): 11% complete

Powering it down does nothing

No keys or combination has any effect.

ANY SUGGESTIONS?? Frustrated!

Thank you, in advance!

[WAWood]

@51Woody

Hello;

Allow me to welcome you to the HP forums!

From your description, it sounds like you have either filesystem corruption or a failing drive.

I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?

This is important as the recovery/reset method is different for the two situations.

We can proceed when you provide the answers.

[51Woody]

Thanks for offering to help!

We upgraded it to 10 from 8

Been working perfectly since until yesterday morning.