• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-05-2022 05:09 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My product description is HP Pavilion x360 - 11-k102nia (ENERGY STAR). Can anybody help to adjust brightness of my screen? The brightness buttons wont work, neither it can be adjusted in the control panel. I uninstalled the driver that was under Display Adapter, and after that, the Microsoft Basic Display adapter was automatically installed. Its up to date. Please assist. Thanks

Category:
3 REPLIES 3

‎03-05-2022 04:39 AM

HP Recommended

Same issue. No answer from support.

I found an old thread which had a drive download that might work, I'm testing it now (2nd link on here)

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Brightness-Buttons-Stopped-Working/m-...

‎03-05-2022 04:43 AM

HP Recommended

Didn't work for me.

‎03-05-2022 05:04 AM

HP Recommended

I reset windows and the issue was resolved. Try it if you can.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.