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Bhatiavatsal
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Screen flickering problem

HP Recommended
Pavilion g6
Microsoft Windows 8.1 (64-bit)
I have pavilion g6 laptop it's screen is flickering I don't know why in the starting the flickering occur only when I start the device but now it's permanently there. So I can not use my laptop how to solve this issue???
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WAWood
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Message 2 of 2
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@Bhatiavatsal

 

Hello;

Allow me to welcome you to the HP forums!

 

This could be due to either or both of two problems:

1) Screen dying

2) Video chipset failing

 

To check out 1), connect an external monitor to a video output jack and reboot the laptop.  

 

IF the flickering is present on both the laptop screen and the external monitor, it means your video chipset is failing and since those are not customer replaceable parts, you would have to get the laptop serviced to repair that.

 

If the flickering is only present on the laptop screen but not on the external monitor, that means your screen is failing and needs to be replaced.

 

To have these done, you would need to contact an HP Service Center:  http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004

Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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