I installed the new windows 10 creators update and now my touch screen isnt working. I have went to the device managger and looked for it under the human interface and it doesnt even show it. Please Help!
Thank you for posting in the HP Support forum. Welcome !
I can see you posted here, too and it seems you have done the correct thing - a.k.a. revert back the update.
You can temporary delay the upgrade/update using the methods described here >> https://www.windowscentral.com/how-delay-windows-10-creators-update-your-pc-and-why
If you want to try again, basically you need to be sure everything is updated.
- update your BIOS >> https://support.hp.com/rs-en/document/c00042629
- update all your drivers using HPSA tool or other methods >> https://support.hp.com/us-en/document/c03330139
- uninstall any 3rd party apps such as antivirus/security apps and install the Creator's Update again
** Make sure you back up your important files/data before attempting the above steps **
Hope this helps.
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