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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-20-2020 10:08 AM

HP Recommended

I updated it to the latest windows version, it is working now but I don't know about future

‎05-22-2020 07:12 AM - edited ‎05-27-2020 01:26 AM

HP Recommended

I think I've fixed the issue! 

 

1) Press windows key and type "run"

2) Type "devmgmt.msc" in to the "Open" textbox and hit return

3) Expand the "Display adaptors" and right-click the device (e.g. in my case it is Intel(R) UHD Graphic 620) and select "Uninistall device"

4) You should be prompted to Restart your machine once the device is uninstalled. Go ahead and restart your PC.

 

One more thing. My system always automatically updated the driver from "Microsoft Basic Display Adapter" to the "Intel(R) UHD Graphic 620)" driver, after uninstalling. This reintroduced the problem. So I needed to disable the automatic driver updates following  the instructions in the following link:

 

https://www.laptopmag.com/uk/articles/disable-automatic-driver-downloads-on-windows-10

 

This did the trick for me. Hope it works for you too.

‎05-23-2020 08:08 AM - edited ‎05-27-2020 01:27 AM

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...

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