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- Select boot device failed

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02-19-2017 02:08 PM
Evening all
I dropped my laptop tonight and worked for a short time then shut down for a restart.
came back up with the error page "the selected boot device failed-Press <enter> To continue"
on doing this the computer powers down
pressed power button then same thing happened again
message came up so I tried dsc button and powered down again
I have a lot off work on hard drive that I need
Any ideas on how to get into computer
thanks
02-19-2017 11:39 PM - edited 02-19-2017 11:41 PM
Hello,
Welcome to the HP Support forum.
Please, check this article > http://support.hp.com/us-en/document/c03742786
- Try to open the computer and reseat the HDD. Here is the service guide for your PC > http://h10032.www1.hp.com/ctg/Manual/c04763947 (check page 44/54)
- Check the HDD for issues - test it from inside BIOS > http://support.hp.com/us-en/document/c03467259
- go into BIOS (Esc/F9) and ensure the BIOS settings are reset to default
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
