Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Shanksfamily Student
Student
1 0 0 0
Message 1 of 2
135
Flag Post
HP Recommended

Select boot device failed

Pavilion 15-p239sa

Evening all

I dropped my laptop tonight and worked for a short time then shut down for a restart.

came back up with the error page "the selected boot device failed-Press <enter> To continue"

on doing this the computer powers down

pressed power button then same thing happened again

message came up so I tried dsc button and powered down again

I have a lot off work on hard drive that I need

Any ideas on how to get into computer

thanks

 

0 Kudos
1 REPLY 1
Dean Dean
Dean
8386 8242 666 3020
Message 2 of 2
107
Flag Post
HP Recommended

Select boot device failed

Hello,

 

Welcome to the HP Support forum.

 

Please, check this article > http://support.hp.com/us-en/document/c03742786

 

- Try to open the computer and reseat the HDD. Here is the service guide for your PC > http://h10032.www1.hp.com/ctg/Manual/c04763947  (check page 44/54)

- Check the HDD for issues - test it from inside BIOS > http://support.hp.com/us-en/document/c03467259

- go into BIOS (Esc/F9) and ensure the BIOS settings are reset to default


**** Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
**** Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** I work in IT and cyber security
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation