• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-18-2017 06:26 AM

HP Recommended
Product: HP Probook 450 G0
Operating System: Microsoft Windows 10 (64-bit)

Updates were installed on my 2013 Probook 450 G0 and now the entire notebook is messed up. The function keys don't work. The Wifi on /off, the Sound on /off, the f8 buttons don't work. Usually when I mute the sound via the button, it changes the light to orange instead of white and now it is constantly orange. The same goes for all the buttons which are backlit, such as the Wifi button, the caps lock button, the num lk button. 

Also, another major issue is that my notebook doesn't enter sleep mode. I can leave it for three days and it won't even lock the screen. It'll just go black and as soon as i touch the trackpad or the mouse the screen turns on and it's not even locked let alone to enter sleep mode. 

I checked the hard disk sleep option, it's set to go to sleep after 15 minutes...

I tried to uninstall the updates but it's not possible, it doesn't allow me to do so.

Anyone has any idea what i can do? 

2 REPLIES 2

‎04-18-2017 07:15 AM

HP Recommended

@JNO1

 

Try installing these drivers.

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g0-notebook-pc/5359405/swI...

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-probook-450-g0-notebook-pc/5359405/swI...

 

REO

Was this reply helpful? Yes No

‎04-18-2017 07:15 AM

HP Recommended

This is about the point at which I start thinking of a clean Windows reinstall.

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.