SoftAP

[koid]

is there a permenent solution or patch for this...
all user have windows 7 installed have this issue

[j23jamesj]

Ok, will this mouse ever get windows 8 support? I know win8 does softAP. I assume HP want to sell more mice, a month after a major Windows release and still no drivers? I question HP's integrity.

[DOCS]

Had the same message and went to telephone support, whicg was just a nightmasre.  One geting through the front line to talk to someone who can get you to a mouse "expert" was insane and took about a half an hour.  Two, guess they are in India or somehwere, certainly not a Canadian support center, gues not a true Canadin comany at all.  Support was so scripted and frustrating, tried to get to second level and after finally being transfered was on hold for a wgile and my phone died.  By this time nayeway I was on my way back to the store to return the mouse (should have saved myself hours of time and done it right away).  Have a regular mouse now, guess what you just plug it in and it works!  Why sell such a thing when it is so complicated and does not work?  Most expensive mouse ever, cost me about $200 in time, gas etc.  I mean really, it is a mouse and should just need to be attached and work.  I fully recommend NOT bying this mouse.  Thanks for listening 😛

[fretzscott]

thanks its working when i follow your solution...

[Conryan]

Hi there, Same issue here with pairing. I have run the hotfix and Windows updates. I have an Intel 5100 AGN wireless adapter. I go through the pairing process and i get the message pairing successful. However when i go back to the HP Mouse Control Centre, in the connected Device section, it says 'No device found' Any suggestions would be much appreciated. I also tried the netsh commands in dos prompt but made no difference.

Windows 7 32bit

Intel 5100 AGN wireless adapter

[Priest]

I had the same problem,
left click on computer>properties>device manager>network adapters>left click on microsoft virtual wifi miniport adapter>Update Driver Software, after the update go to the pairing wizard that doing wizardy thing with pairing and after the wizard finished the pairing, your hp mouse will love your computer like harry loves ron's sister

[IGBY-Nation]

It has been a long tedious task.  The HP WIFI mouse has been abused when the fault was NOT HP. 

Windows updates to Win7 and Win8 have added internal SoftAP support. HP originally paired with OSMO to supply SoftAP support. OSMO and Windows were conflicting. With the "latest" WIN8 updates OSMO is no longer needed and

needs to be removed.  I believe that HP had no intrest in continuing the development and so will not  supply a WIN* installation solution so we are on our own. My experience was to remove OSMO requires three system reboots (Mouse suite also has to be removed and reinstalled.

This means

        1)remove both products (RESTART)

        2) use  control panel>device manager>network adapters>microsoft virtual wifi  to enable WIN* internal Softap

        3) use netsh wlan stop/start hostednetwork to verify the configuration is working

        4) Install HP mouse suite (RESTART)

        5) remove OSMO (RESTART)

        6) run mouse suite and connect wifi mouse

IS IT WORTH IT?   you decide ....................

[allenm28]

Please excuse my ignorance but what is "OSMO"?

[IGBY-Nation]

OSMO is a SoftAP application installed on a PC. It provides low level pairing service (talks to mouse and sets up a

permenant connection). The company  which supplied it was aquired by a parent company don't know if product still

exists.  When the HP WIFI mouse is used OSMO provides the communications between the PC  and HP application. OSMO

runs on a PC as a service. It can be found in the program files directory and has a uninstall program in that directory. (pretty crude not ment for the average PC user).

Hope this helps

[IGBY-Nation]

Windows 8 has all that is needed to run the HP WIFI mouse (as of the latest updates). You have to (fix) the network adapter under device driver.  If you see a WIFI adapter click on it and choose update. It will go away and a debug adapter will show up. when this happens the HP mouse will use a WIN8 service to provide pairing and all is good.