SoftAP

[IanHen]

Thanks for the explaination.

I cant find OSMO to remove it. WIN7...

Thanks Ian.

[Starling2k]

Kudos to RMatila above.   Thie worked for me as well....  Thanks

To fix the issue I simply went to "Device Manager", and went to "Network adapters" and right clicked "Microsoft Virtual Wifi Miniport Adapter" and selected "Enable".  Once I did this, the HP Wifi software is now able to reconnect my Wifi Mouse without any problems.

[Fangle-china]

It's OZMO

[Fangle-china]

I user Surface Pro with win8.1 , the wifi card built in is Marvell N350, pairing wizard can't find at all. So I test the step blow:

1. use a usb wifi card, works with x7000 very well! 

2. delete the service "OZMO", use the card built in, the pairing wizard can find mouse, and at the same time , there have a connect in control panel , it's seems a  "wi-fi  direct" connect ! But after pair, the connect disappeared, and the still the mouse can do nothing.

3. So , Win8.1 +old usb wifi card + OZMO= OK, win8.1 +new wifi card+OZMO = can't find, win8.1+ new wifi card+ WiFi Direct = can pair but can't use , so I think the wifi direct it's a way but how to make the connect exist all time? Any idea?

[Tetten]

So I got the SoftAp to work, and the wizard can detect my mouse, but after that it just doesnt do anything. Any solutions?

Gr

[Tetten]

My problem was solved. To get the SoftAp to work: update your wifi card driver. I than installed the Microsoft Virtual WiFi Miniport Adapter. After this point I got it to dedect my mouse. After i reinstalled the Mouse suite (not from disk, but form this thread, and it worked!
I only spend 7 hours of my life trying to fix this. Way to go HP!

Gr

[JMACproductions]

The same recurrent problem. Money wasted on this device. I'm using HP Wifi Touch mouse X7000. 

[JMACproductions]

i have the same problem, sadly HP is not doing anything about it.

[BeamerDownUnder]

I have an HP Pavilion dv7 Notebook PC running Windows 7 Home Premium.  I used to run an HP wi-fi mobile mouse which, up until recently ran fairly well.  It did use to drop out occasionally or was hard to get started when the system booted, but I a;weays managed to get around it.  Hpowever, a few days ago it simply ceased to respond; I couldn't get it to link to the laptop at all.

So I bought an HP wi-fi Touch Mouse X7000 to replace it, but the software refuses to load.  The HP mouse Suite 2.4 states that it will perform an upgrade of HP Mouse Suite 2.3 but, as soon as it starts, I get the error message: "Internal Error 2809. SetupResume, Back, Next".

Please sort this one out for me - I do not expect this type of problem from a company as globally renowned as Hewlett Packard.

[wufpak999]

I got the same when trying to load the latest software from the HP site here:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=ob-111996-1

Prior to getting your error message, I had gotten a pop-up stating that the new software was going to upgrade the version previously installed.  So I simply went to the Control Panel, deleted the prior installation and then ran the new software.  

Fixed the problem for me...