*Solved* Bluetooth-Devices Pair But Won't Connect-BT Audio in Sound Disconnected

[famattjr]

*Solved only by upgrade to Windows 10* I could, until a short time ago, run bluetooth speakers off my computer. Then,in (successfully) attempting to get a Logitech bluetooth keyboard to work, all my bluetooth keyboards stopped working. I paired and unpaired all of them, no luck. These speakers will work on my iPad.
They become paired on the laptop and show up in Devices and Printers. But when I click on them and then click “listen to music” instead of the computer connecting to bluetooth, nothing happens. When I open “Sound” in the taskbar, what’s below opens, curiously, bluetooth headphones and headsets are disconnected, I don’t know if these are the same as the devices you add which become shown in “devices and printers.” You can right click on these and “connect” appears but clicking on it does nothing. When I click on “properties” it says both are working properly. Drivers for both are dated 3/18/13 and Windows says the best drivers are already installed.

[Futoji]

Hello famattjr, welcome to the HP Forums.

I see that you're trying to get your bluetooth headset working and having troubles with this. I will do my best to help you.

Here are some documents for you, that may be able to help you correct the issue.

Understanding Bluetooth Wireless Technology
Using Bluetooth Devices (Windows 7)
Fixing Bluetooth Problems

Let me know how this goes for you.
Thank you for posting on the HP Forums.

[famattjr]

No solutions worked until I upgraded to Windows 10, then bluetooth worked again