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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-18-2012 08:48 AM

HP Recommended

HP Pavilion Dv6-A1M23AV  Windows 7 64-bit

 

The sound skips while I play music in Windows Media Player or Media center.  Windows support states that this is caused by the sound driver not being fully compatible with the 64-bit system.  Is there any way to get a driver that is compatible or is there a work around? As I am sure you can imagine this is quite irritating.  Thank you for any help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2012 09:08 AM

HP Recommended

The following weblink will help you to troubleshoot the issue:

http://windows.microsoft.com/en-US/windows-vista/How-do-I-stop-my-music-from-skipping-or-breaking-up...

 

Updated Audio drivers for your system:

Conexant: http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55461.exe

IDT: http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54994.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***

View solution in original post

1 REPLY 1

‎04-18-2012 09:08 AM

HP Recommended

The following weblink will help you to troubleshoot the issue:

http://windows.microsoft.com/en-US/windows-vista/How-do-I-stop-my-music-from-skipping-or-breaking-up...

 

Updated Audio drivers for your system:

Conexant: http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55461.exe

IDT: http://ftp.hp.com/pub/softpaq/sp54501-55000/sp54994.exe

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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