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02-24-2017 06:25 AM
Brand new Spectre X360 15 inch laptop and the spacebar doesn't work unless I press in the exact center of the bar. Tapping either end with my thumbs will not enter a space in the text.
I've read other posts about this being an issue with the 15 inch model of the Spectre X360. I paid too damned much money for this laptop to have a major issue like this.
How do I get this fixed?
02-24-2017 01:10 PM
I have brought your issue to the attention of an appropriate team within HP.
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Please look for a private message from an identified HP contact.
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I am an HP Employee
06-26-2018 08:49 AM
I purchased my wife a beautiful HP Spectre 360 - 15 inch between two and three years ago. I thought this spacebar flaw was a one off and she has been tolerating the typing annoyance for all this time. I figured it was a physical problem that no one could fix. I should have returned it. Now I find out it's a flaw in the product. What a waste.
We have finally tired of a flaw and annoyance that should never have happened and we are tossing the laptop and replacing it as soon as we get back to Atlanta. I can guarantee that it will not be replaced with an HP.