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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-09-2017 05:50 AM

HP Recommended

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the computer was working fine?.... never has since new 
  • Have you made any software or hardware changes on the computer?  ...as per HP notifications software only
  • Have you performed any troubleshooting steps before posting? numerous times, Taken the laptop back to Harvey Norman reseller who worked with HP unsuccessfully to resolve the intermittent error

‎08-09-2017 02:24 PM

HP Recommended

HI @TineCanoe,

 

I recommend you to contact HP phone support to further diagnose the issue.

 

Here is how you can get in touch with the phone support.

 

Open link: www.hp.com/contacthp/

Enter Product number or select to auto detects

Scroll down to "Still need help? Complete the form to select your contact options"

Scroll down and click on HP contact options - click on Get phone number.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

‎04-27-2018 04:24 PM

HP Recommended

Well its 2018 and they still havent fixed it got the 8th gen inetl spectre - just love the machine.. but..  I'm sitting in the air port trying to pass the time and play Destiny 2 ( yea I know its not 120FPS, but its good enough for now ) and the bose headset cuts out I have to exit the game and re-connect. Its the only thing using bluetooth at the moment, So HP so I have to get my corp rep to enguage to get you guys attention? 

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