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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-03-2017 05:18 PM

HP Recommended
Product: 15-AP012DX
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I am new to this forum.  I have the 15-AP012DX (Spectre x360 15" w/4K, i7, 16g ram).  I purchased the HP active stylus which as absolutely no information on the HP site for support.  That pen stopped working after a few months.  I tried new batteries and it still didn't work.  So I have a few questions:

 

  • Does anyone have experience with this and is it possible to do a reset on the device?  Or should I count it as a loss?
  • What pens/stylus's are you using for your x360s?

I purchased the Surface Pro and had to return it a week later because it was difficult to work with it for my job.  The part about it that I miss is the pen.

 

I use it for sketching, photo editing, and note taking. 

 

What are the best options for this? 

 

I thank you in advance for your help with this matter.

 

Steven

2 REPLIES 2

‎02-03-2017 05:30 PM

HP Recommended

Hi,

 

I don't know how often they update the following site but pleae check:

 

   http://support.hp.com/au-en/document/c05166879

 

Regards.

BH
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‎02-03-2017 07:48 PM

HP Recommended
Hi,
Thank you for your reply. The active stylus used to work then stopped all of sudden. Is there another option, possibly not HP?
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