Spectre x360 QHD Screen Yellow Tint

[Phynal]

@Ysysng

 I purchased my Spectre from a Best Buy retail store, wich did not require a reason to return. However the reasons for the return were many:

HP support would not answer my questions.

Screen quality was poor.

Hinges were installed at an angle, creak on bottom, poor build quality all around.

Thermal throttling due to bad design and cooling caused my I7 to be only as powerful as an I3.

When I bought the system, the specs said the ram was 1600mHz, but it was only 800 mHz.

Battery life was only 4 hours, though it was advertised as 12.

I bought 2 Spectres, one after another, both had these same issues.

Best Buy had no problem accepting the return. I hope you have the same luck.

[SaNGRiaOnur]

Here is what you are talking about!

I purchased QHD and FHD. Thought that QHD would be greater since it is Quad but i am dissappointed since i have an opportunity to compare between this two. I was excited to show my wife how qhd will look deeper and cooler since it has more pixels on it, i was like what the 'heck', yours looks brighter and nicer comparing to mine! (So messed up) Either this is an issue of the lcd screen itself or there is a setting may INTEL can change on this driver so it can unleash the more cool and brighter screen! If i am paying more for QUAD HD how HP Engineers CAN NOT SEE this as a problem, That is more major than having this issue on this laptops that they can not think this is a problem. I mean we are just the users that trying to get the best product in the market, BUT THIS IS YOUR JOB like you are spending hours and hours before you publish this laptops on this market, how you can not notice that QUAD HD is warmer and people are not going to like since all the brighter nicer screens are out on the market?

I tried many configuration manually to make it nicer and brighter, and i understood that  is not something you can change with colors, this is related to pixel lighting itself. like light is not enough to give this cool and brighter whiter screen, something related to power sources of this lcd screen itself. You try dimmer lighting on FHD but the white is stil white just the lighting is dim, QHD has yellowish tint!

If i wouldnt order the FHD for my wife, i wouldnt notice this and it wouldnt bother me at all. And hers came yesterday and mine is a week older than hers. I set all the settings and programs on mine before the cruise! Now i have to return because of this issue!

Note : (They both have hd clear screen protector)

Here is the pictures :

http://postimg.org/image/iw2rvnh9r/

http://postimg.org/image/5rdot6yr1/

[Phynal]

@SaNGRiaOnur

 That is exactly what the issue is! The FHD screen is fine, but the QHD panels all have the warm tone. I believe it to be the hardware - maybe a cheap panel?

 Your pictures show perfectly what Icould not get HP to understand. Thank you for posting this.

[Markiee0580]

Hi everyone. I have this this issue also with the HP envy 15T that I customed build back in Decemember 2015. I customed build the Envy with QHD display(The highest level display). When I received it I saw yellow/greenish tink at the corners of the display. Keep in mine I have two other HP laptops that I bought from HP back in 2014 with 8.1. They are both great machines. This one drove me crazy with the tint. I got a great price for this computer with credits they offered me but the tink was driving me crazy. I returned it and received another Envy 15T with the FHD screen. Same thing even wores. They really need to look into this. There QC needs to do a better JOB!! HP please respond to this Post ASAP!!!!! Not a happy customer. I am returning  the second HP Envy 15T today.

[ikt]

This just happened to me on my Spectre 360 with FHD screen!!

I sent it in for repair, it had a dead pixel. But, the screen looked great otherwise.

When i get it back-It's yellow!! The whole screen is yellowish, but the corners are awful.

There are yellow burn looking blotches in the corners, and a hazy band along the bottom. Unacceptable.

[tomtipps]

I too made a comparison between another laptop and connection to external monitor. My HP Spectre x360, about 10 months old, displayed an image taken with a high quality digital camera appeared much warmer than on the other laptop and external monitor. I complained, and HP graciously replaced the screen. I got it back, and it was no different. Thinking about it, I sent the image to Walgreen's to print, which is my goto place to get prints made. To my surprise, the printed picture matched identically with the Spectre's display. The problem is not the Spectre, and I now have confidence editing in Lightroom that what I see is what I get at the print shop.

This thread had me thinking my laptop was unfixable, but this was my experience. Sorry your's was different, but I had to share mine because all the comments in this thread had me looking at the problem from the wrong end.

Happy New Year.

[avizzzy]

Here we are in 2017 and the issue still exists. I have a month old HP spectre x360 with full HD display.

I am typing this from edge and it's painful to see how the white background looks so yellowish. Trust me no calibration software can fix this (they might be able to increase blue, but that is not as same as white). I have even tried an calibration device that I purhcased for 100 bucks to fix this issue, but no success.

I have been using macbooks for more than 7 years and decided give windows another try. I regret that decision, no on in their right mind should by this laptop.

Now I am left with no other option but to sell it and go back to my macbook.

[arom4]

@avizzzy Sorry for your experience I know how it feels. It's ridiculous that a customer gets such a quality display in top level laptop these years and it couldn't be fixed with any calibration cause that's how lcd panel is made. All in all that's what I did too year ago. I've tried two of the same model and returned both. Ended up with purchasing macbook.

[avizzzy]

@arom4 thanks for the reply. Indeed this is unacceptable. I guess HP gets away with most consumers because they probably don't see these issues or perhaps convince themselves that this is how this laptop is supposed to be, hence HP treats us this way.

I really do wish I saw this thread before I purchased it, I hope it helps other people in future. Well I guess I will make a 300 - 400 euros loss and get rid of this laptop. 

[Active888]

Hey i had the same issue, i did a hard reset  and seems to have solved the problem. what happned after was that  windows 10 upgraded and the yellow screen came back,  so what i did was  hard reset it agian and the screen didnt have the yellow tint agin, but completly unacceptable from HP i hope the fix this problem. I dont want to have to hard reset my Hp spectre every time wondows gets updated SMDH.  my Spectre is the 13.3 FHD with core i5