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‎09-27-2017 08:10 PM - last edited on ‎09-27-2017 08:21 PM by Retired

HP Recommended

Hello! I am experiencing the same issue, and I thought I could live with it. Turns out I cannot... Have you received a response from HP regarding a fix? I created an HP account just to address this issue! Thanks in advance. 

1 REPLY 1

‎09-28-2017 06:35 AM

HP Recommended

Hi,

 

I got in touch with HP Support Germany and they said that they could not help me at all. Someone else was told by HP Support Israel that they were planning to roll out a fix within a couple of weeks (see here), but as far as I know there is no fix yet.

 

Perhaps you should get in touch with your local support team and see if you have better luck.

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