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11-03-2013
01:48 PM
- last edited on
04-20-2016
10:07 AM
by
OscarFuentes
Why is there no driver available for my operating system?
11-19-2013 11:31 AM
Hi Francesko,
I understand you are having an issue with the drivers from AMD not working.
If you follow this link and click on scan your system for out-of-date and missing drivers and software.
You could also try to download and run the Hp Support Assistant.
http://h18021.www1.hp.com/helpandsupport/hp-self-support.html
Hope this helps.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
11-19-2013 01:06 PM - edited 11-19-2013 01:07 PM
Mrstenter thanks for reply!
Scan does not verify my product , see screenshot below:
(Same message on Firefox)
Anyway i have all drivers up to date.
Official driver for windows 8 64bit http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-117683-1&cc=us&dlc=en&lc=en... not works on both windows 8/8.1 64bit
I have latest bios :
BIOS Version/ Insyde F.66
Hp Support Assistant says that all my drivers are up to date.
😞 Thanks again!
11-19-2013
01:29 PM
- last edited on
04-20-2016
10:27 AM
by
OscarFuentes
Hey Francesko,
The specs on your product shows that this is not a switchable Graphics card it is dedicated.
Video Graphics |
AMD Radeon HD 6470M (512 MB DDR3 dedicated) |
From your Specs located here.
http://support.hp.com/us-en/document/c02884763
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
11-19-2013 01:48 PM - edited 11-19-2013 02:04 PM
And how to get it work ?!
My laptop has an Intel 3000HD Graphics & AMD RADEON HD 6470M.
BIOS does not have an option to set fixed mode for graphic card!!!
On official driver description it says:
"For notebooks with switchable graphics modes, this package includes drivers for both graphics processing units (GPUs). Switchable graphics enable users to switch between a power-saving graphics mode (normally used under battery power) and a high-performance graphics mode. " (Link)
Why HP add an switchtable driver when my laptop hasn't a switchtable graphic??!!
Pavilion G6 1130SL has a switchtable graphic (Intel HD 3000 & AMD RADEON HD 6470M)! On windows 7 (OEM) switchtable graphics works. 🙂
// Olso, i have tried the method: Remove Intel Driver, than Remove AMD products and drivers, Reboot, Try to install driver from hp, Not Working.
Sorry for bad english. Thanks!
12-02-2013 08:52 AM
Finally i got my RADEON HD 6470M WORKING!! Installed latest mobility beta driver from AMD Site and it works like a charm for windows 8.1 pro 64bit. Now i can open all OpenGL apps, switching graphics works like a charm everything looks good.
Thanks to AMD for that driver that HP simply doesn't care!
amd_catalyst_13.11_mobility_betav9.4.exe (only for Radeon HD6xxxM Series.)
03-04-2014 01:56 PM
I`d used this ones and it seems to work for now...http://www2.ati.com/drivers/beta/amd_catalyst_14.2_beta1.3.exe
